1. Introduction
Welcome to Casazul. These Terms & Conditions govern your use of our website and the purchase of products and services from us.
By accessing this website or placing an order, you agree to these Terms & Conditions in full.
If you do not agree with any part of these terms, please do not use our website.
2. About Us
Casazul operates through:
Website: casazul.co.uk
Throughout these Terms, “we,” “us,” and “our” refer to Casazul.
3. Products and Services
We make every effort to ensure product descriptions, images, pricing, and availability are accurate.
However:
- Product images are for illustration purposes only.
- Colours and packaging may vary slightly.
- Product availability may change without notice.
- We reserve the right to modify or discontinue products at any time.
4. Orders
When you place an order:
- You confirm that all information provided is accurate.
- You are authorised to use the payment method supplied.
- Your order is subject to acceptance and availability.
An order confirmation email does not constitute acceptance of your order. We reserve the right to refuse or cancel orders where necessary.
5. Pricing
All prices displayed on our website are in GBP (£).
We reserve the right to update prices at any time without prior notice.
If a pricing error occurs, we reserve the right to cancel affected orders and issue a refund if payment has already been taken.
6. Payments
We accept payment methods displayed at checkout.
Payments are processed securely through third-party payment providers.
We do not store complete payment card details on our servers.
7. Delivery
Delivery times are estimates only.
We are not liable for delays caused by:
- Courier services
- Adverse weather
- Customs clearance
- Events beyond our reasonable control
Customers are responsible for providing accurate delivery information.
Additional delivery charges may apply if incorrect information is supplied.
8. Food Products and Allergens
Important: Some products may contain or come into contact with allergens including nuts, dairy, eggs, soy, sesame, wheat, and other regulated allergens.
Customers with food allergies or dietary requirements should contact us before placing an order.
While we take reasonable precautions, we cannot guarantee an allergen-free environment.
9. Refunds and Returns
Due to the perishable nature of food products, returns may not always be possible.
If:
You receive damaged products
- Products are missing
- Incorrect items have been delivered
Please contact us within 24 hours of delivery with photographs and order details.
Where appropriate, we may offer:
- Replacement products
- Store credit
- Partial or full refunds
Refund decisions are made at our discretion and in accordance with applicable consumer laws.
10. Promotional Offers
Promotions, discount codes, and special offers:
- Cannot be exchanged for cash.
- May be withdrawn at any time.
- May be subject to additional terms.
Only one promotional code may be used per order unless otherwise stated.
11. Intellectual Property
All website content including:
- Logos
- Branding
- Images
- Product descriptions
- Text
- Graphics
remains the property of Casazul unless otherwise stated.
Content may not be copied, reproduced, or distributed without prior written permission.
12. Website Usage
You agree not to:
- Use the website unlawfully.
- Attempt to gain unauthorised access to systems.
- Introduce malware or malicious code.
- Interfere with website functionality.
We reserve the right to restrict access where misuse occurs.
13. Limitation of Liability
To the maximum extent permitted by law, Casazul shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Business interruption
- Loss of data
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Privacy
Use of our website is also governed by our Privacy Policy.
Please review the Privacy Policy to understand how we collect and process personal information.
15. Force Majeure
We shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including:
- Natural disasters
- Strikes
- Supplier failures
- Government restrictions
- Power outages
- Internet disruptions
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Information
For questions regarding these Terms & Conditions, please contact:
Casazul
Website: https:// P1
Email: sales@casazul.co.uk
Address: Casazul Ltd, Unit 45, Marshall’s Row, Brighton BN1 4JU