Privacy Policy
Introduction
Casazul (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Casazul operates the website:
Website: https:// P0
If you have any questions about this Privacy Policy or your personal data, please contact us using the details provided at the end of this policy.
Information We Collect
We may collect the following information:
Information You Provide
When you:
- Place an order
- Submit an enquiry
- Contact us by email
- Subscribe to our newsletter
- Create an account
- Leave a review or comment
We may collect:
- Name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order details
- Any information you choose to provide in communications with us
Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our website
- Referring website addresses
- Cookie and tracking information
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Manage customer accounts
- Provide customer support
- Respond to enquiries
- Send order confirmations and delivery updates
- Improve our website and services
- Detect fraud and maintain security
- Comply with legal obligations
- Send marketing communications where you have given consent
Legal Basis for Processing
Under UK GDPR, we process personal data based on:
Contractual Necessity
To process orders and provide services you request.
Legitimate Interests
To improve our website, prevent fraud, maintain security, and manage our business.
Consent
For marketing communications and certain cookies.
Legal Obligations
Where we are required to retain records for tax, accounting, or regulatory purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
- Remember website preferences
- Maintain shopping cart functionality
- Analyse website traffic
- Improve website performance
- Support marketing activity
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Analytics
We may use website analytics tools such as Google Analytics or similar services to understand how visitors use our website.
These services may collect information including:
- Pages visited
- Time on site
- Geographic location
- Device type
- Traffic sources
This information is generally aggregated and does not directly identify individual users.
Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send you information about:
- New products
- Promotions
- Events
- Company news
You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:
- Payment processors
- Delivery and courier services
- Website hosting providers
- IT support providers
- Analytics providers
- Marketing service providers
- Professional advisers and accountants
These third parties may only use your information for the services they provide to us and are required to handle it securely.
Payment Information
Payments made through our website are processed by secure third-party payment providers.
We do not store full payment card details on our servers.
Payment providers process your information according to their own privacy policies and applicable security standards.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer service
- Meet legal and tax obligations
- Resolve disputes
- Prevent fraud
Order and accounting records may be retained for up to seven years where required by law.
Your Rights
Under UK data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organisational measures to help protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we take reasonable steps to secure data, no internet transmission or storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not directed at children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Casazul
Website: https:// P1
Email: sales@casazul.co.uk
Address: Casazul Ltd, Unit 45, Marshall’s Row, Brighton BN1 4JU
Complaints
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk